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Forum Discussion
All lights blinking. No service. CM500
All lights are green and the service is still spotty. The ISP isn’t much help. What should I do? I’ve done plenty of reboots.
It's rated up to around 600Mpbs
Would need to see the cable and event logs...
It won’t load the page to get modem info. I tried it last night too to no avail
Try a factory reset by pressing the reset button in back for 10 seconds then release?
What's the brand and model of the external wifi router connected to the CM modem?
- I did the factory reset and still can’t access the modem’s page.
whenever I do a power cycle I get an okay connection for a while but then it goes to **bleep** again. I thought it could be a coax cable issue but I’ve replaced it and it’s not helping - Oh and the router is a tp-link AC1750
Are you accessing 192.168.100.1 for the modems web page?
Might try connecting a wired PC directly to the back of the modem with out the router in the middle to see if you can gain access the modems web page.