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Forum Discussion
Amber Upstream Light
I have a C6300 AC1750 modem & router with firmware version 2.01.20 (I think this is the most current version). The upstream light is amber, and I find that I occasionally have connectivity problems. ...
who is the ISP/Cable Company? do you have power level info from Cable company's product?
I use Comcast/Xfinity for my ISP. I don't have official performance numbers from Comcast, but I found this information from a third-party source. http://www.dslreports.com/faq/16085
third party source numbers are ok.
your US is going beyond 49dBmV and also are not physically connected to the node. it will need comcast to do a tech visit and fix the US connections.
you can ask them to connect own box and see how many US come up. It will be similar state as C6300 where it will be partial service.