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Forum Discussion
pmc3050
Jul 22, 2017Tutor
Amber Upstream Light
I have a C6300 AC1750 modem & router with firmware version 2.01.20 (I think this is the most current version). The upstream light is amber, and I find that I occasionally have connectivity problems. ...
vkdelta
Aug 07, 2017NETGEAR Employee Retired
sorry, still cannot see it.
Aromero970
Aug 07, 2017Aspirant
Can plz tell me what am I so pose to be looking for and do I look in my log or event log cause there are two logs
- Aromero970Aug 12, 2017Aspirant
- DarrenMAug 14, 2017Sr. NETGEAR Moderator
Hello aromero970
You have alot of T3 timeouts this indicates a issue with the cable signal I would suggest having a tech sent out from your ISP to check the lines in your home and outside the home.
DarrenM
- Wileycat221Oct 16, 2017Aspirant
Hi--
I'm having the same problem with the amber upstream light. I'd be obliged if you could take a look at my screen shots and advise.
Jen
- Wileycat221Oct 16, 2017Aspirant
Here's the event log to go with my question above. Please see attached and thanks in advance.
Jen
- DarrenMOct 18, 2017Sr. NETGEAR Moderator
Hello Wileycat221
I am seeing timeouts in your logs which typically indicates a loss of signal with the ISP it could be as simple as removing a splitter in your home or it could be a issue on a line out in your neighborhood. You may want to have a tech come and check the lines.
DarrenM