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Forum Discussion
Blinking upstream light
It's actually a c7000v2. But the upstream light won't stop blinking no matter what I do, and it's been like this for 4 days. I e tried resetting it in every way possible, even a factory reset. I've al...
I’m curious if you ever got this resolved. I’m running into the same issue where I’ve had xfinity out and the signal is good. My Netgear C7000.v2 will work for 30 minutes then lose the signal for 10-15 minutes having the upstream blink or internet light blink. I contacted NG multiple times this week confirming that my isp is set appropriately and that my hardware is the Most up to date. I have been on the phone with both Netgear and xfinity all week and just want this issue resolved. It seems to be a consistent issue with the modem. Any suggestions or advice on how you had this resolved would be appreciated/ were you able to get a refund ?
This problem was driving me crazy and I finally found that the isp cable going to my modem wasn't fully secure. I had to really press it into the the metal sheath and clamp it down so it would stay in place.
And did this help with your problem?
JimmyVino wrote:This problem was driving me crazy and I finally found that the isp cable going to my modem wasn't fully secure. I had to really press it into the the metal sheath and clamp it down so it would stay in place.
- Im having same problem since I began using xfinity 3 weeks ago and I get no help from isp they sent a tech and replace one cable but my problem still persists. I need answers on what to do so my upstream will stay stable
Hi
Can you please confirm that your issue is resolved like you said. I am having the same issue with my "like new" C7000v2. I did reconnect the cable in to the cable connector behind the modem several times. When I boot the modem router the upstream light is solid green for about 10-12 minutes and it starts steadily blinking again forever. According to the manual blinking green means "The unit is scanning for an upstream channel." (page 10) The wired and wireless connections both seem to work fine and upon checking the netgear genie GUI to the modem router for the "Upstream Bonded Channels" I see that 4 channels are locked and 4 are not.
This seems like a common problem on these devices.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
milhan wrote:Hi
Can you please confirm that your issue is resolved like you said. I am having the same issue with my "like new" C7000v2. I did reconnect the cable in to the cable connector behind the modem several times. When I boot the modem router the upstream light is solid green for about 10-12 minutes and it starts steadily blinking again forever. According to the manual blinking green means "The unit is scanning for an upstream channel." (page 10) The wired and wireless connections both seem to work fine and upon checking the netgear genie GUI to the modem router for the "Upstream Bonded Channels" I see that 4 channels are locked and 4 are not.
This seems like a common problem on these devices.
