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andreah1's avatar
andreah1
Apprentice
Nov 29, 2019

C7000 Blinking Downstream? Choppy Internet

Hoping someone can help?  My c7000 has a constant blinking green downstream light?  At times both the upstream and downstream are a solid amber (not often).  I've rebooted it numerous times both by p...
milhan's avatar
milhan
Tutor
Sep 27, 2020
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Hi,

 

I already talked to the ISP 2 days ago and asked them to check my connection and the agent said everything is normal. My modem is connected directly to the ISP cable; there are no splitters of any sort in between. I powered off and after several hours powered on several times in the past week and the same issue.

 
 
plemans's avatar
plemans
Guru - Experienced User
Sep 28, 2020
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milhan the ISP's first response is always "our line is fine". 

I'd recommend starting your own thread and posting  your cable connetions page and logs. That gives us a snap shot of your line info. I'd recommend starting your own so your info doesn't get confused with the OP's