Orbi WiFi 7 RBE973
Reply

C3700 is rebooting when i try to enable WIFI

Riyazs
Aspirant

C3700 is rebooting when i try to enable WIFI

My C3700 WIFI is automatically disabled. It shows Yellow Warning sign as WIFI is turned-off in Web page. When i try to enable/go to advance settings, its rebooting. I pressed the second butoon from top (WIFI) for more than 5 seconds, nothing happened. Has anyone experience the same?

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 6
FURRYe38
Guru

Re: C3700 is rebooting when i try to enable WIFI

What happens if you factory rest and modem and setup from scratch? 

Message 2 of 6
Riyazs
Aspirant

Re: C3700 is rebooting when i try to enable WIFI

It does same when I tried to enable WIFI post factory reset. Internet is working fine when connected to cable but WIFI is disabled.
Message 3 of 6
FURRYe38
Guru

Re: C3700 is rebooting when i try to enable WIFI

I would open up a support ticket here and get more help from NG:

https://www.netgear.com/mynetgear/registration/login.aspx

 

Ask about an RMA. 

Message 4 of 6
Riyazs
Aspirant

Re: C3700 is rebooting when i try to enable WIFI

My device is out of warranty, i dont think they can even help me to fix it. Not sure what else i can try but factory reset twice didnt help.

Message 5 of 6
FURRYe38
Guru

Re: C3700 is rebooting when i try to enable WIFI

Sounds like the unit needs to be replace. I would find a another modem/router combo unit or go with a stand alone modem unit and attached a external wifi router. 

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 717 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7