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Forum Discussion
earhartt
Aug 11, 2023Aspirant
C6250
In the last 60 days, my router/modem will not stay connected. I loose internet mutliple times a day. Thinking it was a Service Issue, I had Spectrum come out TWICE and all is fine on their end. They ...
FURRYe38
Aug 11, 2023Guru - Experienced User
What channel configurations are currently set on the router?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router