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Forum Discussion
Tanglebones
May 05, 2018Aspirant
C6300 AC1750 Modem/WiFi Router has amber upstream LED, have intermittent connection issues
Within six months of buying the modem in March 2016, I have been having intermittent connection issues with the upstream. I have been going back and forth with Comcast in trying to get this resolved,...
- May 08, 2018
I would say there is some type of line issue with the ISP I see T3 timeouts plus your upstream is only locking onto one channel.
DarrenM
Tanglebones
May 05, 2018Aspirant
Sorry for the spamming of posts. I'm trying to get all of this out for help. Anyway, my modem/router drops the upstream at odd times, and I'll have an amber LED for the upstream, or it will reset itself, or if I do a factory reset, the issue stays quiet for a couple of days and then it comes back. I have two more attachments that show the cable connection strengths.
Tanglebones
May 05, 2018Aspirant
Here is the last screenshot attachment.
- DarrenMMay 08, 2018Sr. NETGEAR Moderator
I would say there is some type of line issue with the ISP I see T3 timeouts plus your upstream is only locking onto one channel.
DarrenM
- TanglebonesMay 10, 2018Aspirant
Thank you for answering. I'll see what Comcast says about my connection.