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mhuinker's avatar
mhuinker
Aspirant
Mar 08, 2017

C6300 solid amber light for up stream

C6300 was working perfectly until this afternoon!   This modem/wifi router is about 2 years old now - has never had any issues.  Now this..... anyone, please help!

5 Replies

  • Did you ever find an answer,,,I have the same issue started two days ago...

    • mhuinker's avatar
      mhuinker
      Aspirant

      Unfortunately, I still am having this issue..... :(   I am on the internet, obviously, but I cannot print to my wifi printer from my desktop, which is connected (as always has been) to this modem, I can however print from mobile devices to my printer......  

       

      I am not tech savvy, so trying to figure it out is not up my alley, I have reset the modem..... turned it off and back on again as well, unplugged it and plugged it back in.....  I've tried all of those steps and the light is still a solid amber.  This just started for my yesterday.  :(

       

       

      • Jody's avatar
        Jody
        Apprentice

        This happened to me a couple of days ago...I broadcast an emergency scanner over IP.......It still broadcast, but now I have lost the ability to control it......

         

        I keep getting an error that port 5001 is in use....Everything in the house that uses the router has been rebooted.....Charter has reprovisioned the modem/router....

         

        I have scanned with TCPView and can't find any device using this port.

        I'm at a loss.