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Forum Discussion

Oregeki's avatar
Oregeki
Follower
Jun 16, 2020

C6300v2 2.4ghz not connecting

OK so on 6/14/20 our Iphone's, ps4, old windows 7 laptop, nintendo switch, etc any devices that werent directly connected to the router stopped showing the 2.4 ghz connection. It had been showing for...
Kftorano's avatar
Kftorano
Aspirant
Jun 26, 2021

I am having this same issue. I am past my 1 year warranty.  What do I do?

tobraha's avatar
tobraha
Aspirant
Jun 26, 2021
Hey Kftorano - did you try a factory reset? That's what fixed it for me!

Also, mine was still under warranty when I had my issue and Netgear refused to replace it.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 26, 2021

    tobraha If a factory reset fixed your issued, the hardware wasn't bad. Why would they replace it if a factory reset fixed the issue?