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Forum Discussion
C7000V2
We have been trying to get Netgear to update our firmware from 1.02.04 to the most current 1.02.06. Without this upgrade, we cannot run our 5g network on our laptops (brand new this year). However, 5g...
Our laptops worked fine yesterday. The internet provider has done all they can
If Netgear wants to keep us as customers they need to work with us instead of avoiding the issue.
If Netgear wants to keep us as customers they need to work with us instead of avoiding the issue.
Netgear isn't avoiding you. They can't update the firmware. It is ISP driven. You seem very focused on that subject. I was just reading your other post on this and this has been stated several times.
If you'd like help on getting the wireless to work with the laptop, we'd need the info I prior asked for.
Is it impacting more than one laptop or just one specific model?
What wireless chipset is in the laptop?
What firmware is the wifi chip on in the laptop?
Was it recently updated?
Have you tried changing the 5ghz channels?