NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jvmd
Mar 16, 2023Follower
C7000v2 Issues with VOIP and Video Calls
I have the C7000v2 connected through Xfinity. Wifi speeds are 200/10 and I have no issues with streaming or web browsing. But every time I have a voip call on Ringcentral or do a video call on Google...
FURRYe38
Mar 16, 2023Guru - Experienced User
What mobile devices do you have?
Happens on different devices?
Is Smart Connect enabled on the modem?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Set 20/40Mhz Coexistence to 40Mhz only. Enable WMM. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings