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user113's avatar
user113
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Sep 12, 2023

C7000v2

My Netgear C7000v2 router needs a firmware upgrade. When I enter the Netgear app, I see a screen saying "Firmware Out Of Date." There are two buttons: the first says "Open router login.net", which takes me to a website that tells me to download the app, which i already have. The second says "Connect with anywhere access", which when clicked on, displays the following message: "No devices available. to remotely manage a netgear router, enable the feature by connecting your routers wifi and then going to menu settings anywhere access within the app." Again, my wifi is working and I have the app installed, but I can't get to settings to establish anywhere access, because all I can access within the app is the firmware out of date page. Re installing the app has not helped.

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