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Forum Discussion
C7800 modem firmware update
I am trying to get updates to c7800 cable modem/router combo product. I am on Xfinity comcast. Your website under download section says ISP will update firmware. Comcast says they don’t update firmwar...
Lot of noise without providing any insight or issues you expect to be addressed with whatever update. What is your C7800 current firmware version?
Either way, cable modem and cable router firmware is ISP specific requiring mandatory certification and/or validation - What’s the latest firmware version of my NETGEAR cable modem or modem router?
Netgear does provide the firmware, the update is not under user control. That's why there are no downloads made available to the public. Pretty much convinced the ISP helpdesk information is not correct.
PS. I'm not Netgear, and more than happy we don't have this Nightmare overseas - here most if not all Cable TV ISP don't allow 3rd party cable modem/routers. Christian_R please shed some light to the mis-informed community member(s).