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Forum Discussion
CAX 30 Slow Until Reboot
I recently switched from a router and modem to a combo device through netgear.
Its great when it works, but my high speeds only stay high for a few minutes to an hour before dropping.
The drop is 600+ to 200 and it will stay this way until I reboot the modem/router. Then it does the same thing again.
I have tried factory reset all default settings.
Updating firmware through the router update panel
Manual firmware upgrade
All of this has the same result.
All the tests have been done on a wired ethernet connection.
I googled this and see other people have had this issue but I haven't seen any discussions that have any resolutions.
The Dips in speed are there until I restart the modem/router. Once I restart it goes back up, and it will lock back down to speeds at 200.
2 Replies
Unfortunately nothing I do seems to change anything
Speeds are fine when I reboot the CAX 30 for a few minutes.
Speeds are also normal when I plug in the previous modem / router that I was renting from the ISP.What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerIs this testing over ethernet or wireless?
