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Forum Discussion

corbintx's avatar
corbintx
Aspirant
Oct 16, 2022

CAX30 - Disables internet on network name change.

Helllo,   I have a CAX30 that I purchased from Costo (and also exchanged as of yesterday), that when I complete my network setup in the nighthawk app with a wifi network name change, disables my in...
corbintx's avatar
corbintx
Aspirant
Oct 18, 2022

Hi,

 

I also stated that I previously had a name that included "." on this exact modem.

It's also 2022. A modem that doesn't support a "." in the name is probably not worth buying.

 

Thank you for your input though.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 18, 2022

Good Luck. 

  • corbintx's avatar
    corbintx
    Aspirant
    Oct 18, 2022

    Thanks. Your input will be missed.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 18, 2022

    Passed this on to NG for review. Waiting some feed back. 

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Oct 27, 2022

    Hi corbintx,

     

    We would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:


     

    Name:

    Email:

    Phone:

    Preferred schedule (at least 2 days ahead)

    Timezone:

    Device S/N:


     

    Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.


     

    I am looking forward to your response.


     

    Regards,

     

    Oliver

    Community Team