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Forum Discussion
ajman404
Aug 09, 2023Tutor
CAX30 Port forwarding rules disappear as soon as I enter them
CAX30 Router firmware version 1.4.12.2. When I go to port foward and hit save, it does not actually save the setting, and upon refresh the rule is gone. I also have that rule that port 0 is being for...
FURRYe38
Aug 09, 2023Guru - Experienced User
How long have you had this modem for?
I'm thinking need to open up a support ticket and get this to NG:
https://my.netgear.com/support/contact.aspx
ajman404
Aug 09, 2023Tutor
I've had this for roughly a year and a half - was on the phone with support related to a different issue last night and said I still had support.
- FURRYe38Aug 09, 2023Guru - Experienced User
Might ask them if there is a beta FW version available that you can try.
- ajman404Aug 09, 2023Tutor
We will see. I just created a support ticket, will keep updated. Just sucks that it seems that it's literally just a bug in the software for a $500 router
- FURRYe38Aug 09, 2023Guru - Experienced User
Bugs happen. Hopefully NG can get it fixed.
- ajman404Aug 09, 2023Tutor
Seems like multiple others have had this issue as well - unfortunately the fixes there did not help me in this case
- FURRYe38Aug 09, 2023Guru - Experienced User
Ask to see about beta FW.