CAX30 Slow Speeds and latency when gaming.

Question

I currently have Mediacom as a internet provider and my usual speeds are around 500 download and 40 upload, lately my speeds were extremely low such as 10 download and 2 upload. I only use factory settings and have already factory reset my router a couple times. Mediacom states there no issues on their end. Traffic meter is off and i'm on the latest update. It seems like this only happens when i game.

FURRYe38 · Answer

What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-routerhttps://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerAny Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP.&nbsp;Indicates a signal issue on the ISP line up to the modem.Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.&nbsp;

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CAX30 Slow Speeds and latency when gaming.

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