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For the last 2 days, my TDS internet has been down, and my Nighthawk CAX30 is not recognized as available in wifi network. It also is not recognized if hardwired to PC via ethernet. TDS repairman was here and verified all connections are good. I see there is a current issue with the CAX30 dropping internet which may be fixed by disabling the traffic meter. However, I can't even access the router to turn traffic meter off after numerous rebooting and factory resets. I tried setting up the router as a new install via the Nighthawk app but keep getting error message "Router Not Found" so I can't access the router interface. Is this an issue that Netgear can fix, or do I need to have TDS reauthorize the router before I can set it up again? Thank you for any suggestions.
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700