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Forum Discussion
TShatt
Jul 28, 2022Follower
CAX80 My unit just died last night
My unit just died last night. Narrowly avoided a $100 service visit for the faulty customer owned modem. I wonder what is going on with these and what we can do to prevent it.. luckily I'm still unde...
olympos1625
Jul 28, 2022NETGEAR Employee Retired
Hi @TShatt,
We are sorry for the inconvenience this has caused you. we would like to endorse you to NETGEAR Level 2 support team for a callback. Please DM us the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
We are looking forward to your response.
- Tomas1390Jul 29, 2022AspirantSame here unit died today