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Forum Discussion
Dohness
Jan 04, 2023Aspirant
CAX80 and slow downloads with Xbox Series X|S
I just picked up a new CAX80 earlier today, this is the first time for my personally to use my own modem with my ISP (Spectrum) in probably 10+ years. However, after getting everything online and...
- Jan 04, 2023
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
Do other devices wired and wireless have good download speeds?
Does your ISP support native IPv6 protocol? If not, I would disable IPv6 on the modem.
How far away is the modem from the game consoles?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try and disable AX mode on the Modem as well to test.
Do you have Armor or SPC enabled?
FURRYe38
Jan 04, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
Do other devices wired and wireless have good download speeds?
Does your ISP support native IPv6 protocol? If not, I would disable IPv6 on the modem.
How far away is the modem from the game consoles?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try and disable AX mode on the Modem as well to test.
Do you have Armor or SPC enabled?
Dohness
Jan 11, 2023Aspirant
After completing the power cycle this appears to have mostly resolved the issue at least for the wire Xbox Series X system. When running an Ookla speed test via Bing it's now averaging speeds of 650 Mbps on the low end during peak traffic times, and about 900 - 980Mbps during non peak times.
The Series S console on the Wi-Fi 5Ghz has seen a speed increase, but is still below what I would consider ideal (averaging between 100 and 180Mbps). But is far more stable and reliable.
Bit of an embarrassing moment I didn't think of this having spent 5+ years troubleshooting modems for an ISP đ
.
- FURRYe38Jan 11, 2023Guru - Experienced User
Xbox wifi radios are not well known for being the greatest. Why mine is ethernet connected.
Glad it seems to be working better for ya.