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Dohness's avatar
Dohness
Aspirant
Jan 04, 2023
Solved

CAX80 and slow downloads with Xbox Series X|S

I just picked up a new CAX80 earlier today, this is the first time for my personally to use my own modem with my ISP (Spectrum) in probably 10+ years.   However, after getting everything online and...
  • FURRYe38's avatar
    FURRYe38
    Jan 04, 2023

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

     

    Do other devices wired and wireless have good download speeds?

    Does your ISP support native IPv6 protocol? If not, I would disable IPv6 on the modem. 

    How far away is the modem from the game consoles? 

     

    Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try and disable AX mode on the Modem as well to test. 

     

    Do you have Armor or SPC enabled?