NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AlexanderSextus
Nov 04, 2021Star
CAX80 can't upload 5GHZ
Im having serious issues trying to get this figured out, ive tried playing with everything for teh last 6 hours to get my uploads to work in 5ghz mode. Im literally 25 feet from the router and any fi...
- Jun 14, 2023
Firmware version 5.1.1.2 is what everyone needs to push for to be released.
ilikecerealtoo
Jan 19, 2023Tutor
I wanted to keep this thread alive because I bought a Hardware version 1.00 back in 2021 and it was bricked last summer along with many of you (Xfinity & Netgear problem). Netgear sent me a hardware version 1.01 replacement in August 2022.
Now, I am having this 5GHz upload issue too. Since August I was also confused why craigslist and nextdoor sale photos would not upload, google photos uploads were sluggish... All these same issues. Today I was trying to use MS Teams and sure enough, file upload over 1MB? Nope...
I checked my CAX80 admin page and the logs? Empty of any errors or warnings.
I thought maybe the firewall/NAT filter was triggering. Nope.
Maybe 5GHz connection was unstable? Nope, the network is crowded but not on DFS channels 😉
Maybe it was just my phone? Nope, happens on my Macbook Pro (Intel), my wife's Macbook Air, my Pixel 6 Pro, and my custom Win11 desktop.
Was this issue happening before August 2022 when I had the hardware version 1.00? Nope, and if I was it was so subtle I didn't notice.
Is this a Xfinity / Netgear issue? It sure as heck sounds like it. It was a Xfinity modem-side firmware update that bricked my CAX80 last summer ('22). Now only Xfinity CAX80 customers are also having upload issues? *sus* Xfinity... They want us to be just annoyed enough to pay for their monthly rental modem but avoid government watchdog scrutiny. Can anyone access the data inside the modem-side firmware? I bet something is a 0 that should be a 1 but they don't care enough to fix it.
Could this possibly be a DFS issue? Have we all settled on blaming Xfinity? It seems to be the only constant.
FURRYe38
Jan 19, 2023Guru - Experienced User
What Firmware version is currently loaded?
Are the uploads stopping or stalling or just going really slow?
What channels are you using?
Smart connect enabled or disabled?
Is Armor, SPC or Traffic Meter enabled?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
ilikecerealtoo wrote:
I wanted to keep this thread alive because I bought a Hardware version 1.00 back in 2021 and it was bricked last summer along with many of you (Xfinity & Netgear problem). Netgear sent me a hardware version 1.01 replacement in August 2022.
Now, I am having this 5GHz upload issue too. Since August I was also confused why craigslist and nextdoor sale photos would not upload, google photos uploads were sluggish... All these same issues. Today I was trying to use MS Teams and sure enough, file upload over 1MB? Nope...
I checked my CAX80 admin page and the logs? Empty of any errors or warnings.
I thought maybe the firewall/NAT filter was triggering. Nope.
Maybe 5GHz connection was unstable? Nope, the network is crowded but not on DFS channels 😉
Maybe it was just my phone? Nope, happens on my Macbook Pro (Intel), my wife's Macbook Air, my Pixel 6 Pro, and my custom Win11 desktop.
Was this issue happening before August 2022 when I had the hardware version 1.00? Nope, and if I was it was so subtle I didn't notice.
Is this a Xfinity / Netgear issue? It sure as heck sounds like it. It was a Xfinity modem-side firmware update that bricked my CAX80 last summer ('22). Now only Xfinity CAX80 customers are also having upload issues? *sus* Xfinity... They want us to be just annoyed enough to pay for their monthly rental modem but avoid government watchdog scrutiny. Can anyone access the data inside the modem-side firmware? I bet something is a 0 that should be a 1 but they don't care enough to fix it.
Could this possibly be a DFS issue? Have we all settled on blaming Xfinity? It seems to be the only constant.