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Forum Discussion

AlexanderSextus's avatar
AlexanderSextus
Star
Nov 04, 2021
Solved

CAX80 can't upload 5GHZ

Im having serious issues trying to get this figured out, ive tried playing with everything for teh last 6 hours to get my uploads to work in 5ghz mode. Im literally 25 feet from the router and any fi...
  • yatman60's avatar
    yatman60
    Jun 14, 2023

    Firmware version 5.1.1.2 is what everyone needs to push for to be released.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 03, 2023

We've already passed this to NG for review. No idea when it will be fixed. 

 

yatman60's avatar
yatman60
Star
Mar 03, 2023

We've already passed this to NG for review. No idea when it will be fixed. 

- What's the point of spending this kind of money for a supposed best-of-class device and an issue that's been known for 2+ years can't be fixed and there's no word on when it will be fixed. Why did I pay for a 5G WiFi router then if I can't use the 5G??

  • naveennelluri's avatar
    naveennelluri
    Aspirant
    Mar 07, 2023
    In have the exact same issue on CAX80 on 5 GHz. I can't upload. The upload speed test doesn't work. Whatsapp can't upload backups or I can't send files from Whatsapp. 2.5 GHz works fine, though. Have been having this issue since I bought CAX 80 3 months ago.
    • cn360's avatar
      cn360
      Aspirant
      Mar 15, 2023

      I bought my CAX80 about 2-3 months ago as well. It uploaded on 5ghz when I first bought it. Armor did expire on my account and I feel like the 5ghz upload issue started around then but can't confirm. Does anyone have Armor activated and still seeing this issue?

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 15, 2023

        Have you tried a full on factory reset and setup from scratch with a wired PC and web browser and don't use the Nighthawk app or enabled Armor, SPC or Traffic meter to see if this problem continues? 

         

        Last time I tested my CAX80 on 5Ghz upload, all worked though performance wasn't near my 50Mpbs, uploads worked. My Armor expired long ago and never renewed it. 

        cn360 wrote:

        I bought my CAX80 about 2-3 months ago as well. It uploaded on 5ghz when I first bought it. Armor did expire on my account and I feel like the 5ghz upload issue started around then but can't confirm. Does anyone have Armor activated and still seeing this issue?

         

         

    • Mop4se's avatar
      Mop4se
      Aspirant
      Mar 23, 2023
      Hello,
      I have the same exact issuse as other user described.
      I did all the steps to troubleshoot the CAX80 but no use.
      Hope, NG will solve this issue in next firmware.