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Forum Discussion
CAX80 keeps rebooting
For the past 3 days my CAX80 has been rebooting every 4 to 5 hours. I’ve tried connecting the power source directly to an outlet and that didn’t work. I did a factory reset and that also didn’t work. ...
Well, I have confirmed as of 3am local time, NG has NOT disabled the Autoupdate . . .
BUT this is a 2 year old Router, not new. We'll see what tfc3000 updates us with.
I down graded fw to .5 and sure enought this moring rtr upgraded to .7 and took my network down now for almost the 10 th time. I had to reboot the rtr and then go through set up process again and this also means reconnecting over 3 dozen smart devices in my home. Taking down security cameras and everything else in a smart home. Seeing a flood of LAND Attack SPT:2190 DPT:2190 messages gain in logs from my onw ISP again. This is rediculous. This brick is only 7 months old but netgear on provides 90 day warranty. I opened a hardware case by phone as site would not let me but kept trying to push extended warranty sale and then NG has nerve to ask for a customer service survey.
The kicker is that when I went to check status, they closed my case as repaired. This the support case# 46119752 they saw fit to just close. Don't if I should just invest in another companies gear as this is insane after having paid nearly $500 for a brick. We are going to need a class action against NG as clearly they are unresponsive.