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Forum Discussion
SharmenG
Aug 22, 2022Follower
CAX80 poor network status
I have the exact same problems since we had the power outage 2 weeks ago. Just bought a new router too and i have the exact same errors. I have no splitters or amps. The technician is coming to have a look today so lets see what happens. By the way, did you mangage to fix yours?
1 Reply
- FURRYe38Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html