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Forum Discussion
jbtaco2002
Sep 15, 2020Star
CAX80 problems
When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
jbtaco2002
Sep 15, 2020Star
only occassionally is it just the phone. but last night every device on my network lost internet at the same time, yet wi-fi still connected, all LEDs solid indicating no ISP issues outwardly.
i reboot it, and everything is good for 24 hours usually, then problems start again. it's like the wi-fi router internally looses touch with the cable modem portion.
debating on just buying seperate modem and router now.
so right now, i looked at the "advanced", Internet port, Connection status, and every field is 0.0.0.0, and lease obtained/expired fields all blank. this is what i feel the problem is since i do seem to have an issue every day ~ 24 hours from a reboot...
why are these fields blank?
BEB7474
Sep 27, 2020Star
Did you ever get an answer? I noticed the same on mine.
- FURRYe38Sep 27, 2020Guru - Experienced User
Has a factory reset been performed since installation?
What kind of configurations are you using?
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
BEB7474 wrote:
Did you ever get an answer? I noticed the same on mine.