CM 1000 needs to be reset every day

Question

I've had this modem for about a year and did not have any problems until the last couple days. I need to power it off/on to keep working.Any suggestions?Thanks.

vkdelta · Answer

what FW?what ISP?Please provide screenshots of Event Log from the modem.&nbsp;&nbsp;

hh736 · Answer

Unfortunatelly, I am not able to provide the screen shots of the old modem - I was suspecting it was the problem by looking at the LEDs.

That's why I went to BestBuy and got a new CM1000: HW- 2.02; FW - V3.01.02. Attached you'll see the event log when I was activating the modem. Not sure what "Dynamic Range Window Violation" means?

vkdelta · Answer

are you on xfinity?&nbsp;Please provide your power table as well.

hh736 · Answer

Yes, I have xfinity internet. Not sure what "power table" you're asking for - please, explain.Thanks.

vkdelta · Answer

please go to GUI and capture connection page.&nbsp;https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router&nbsp;&nbsp;

Forum Discussion

CM 1000 needs to be reset every day

10 Replies