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Forum Discussion
lordhung
Jul 10, 2020Aspirant
CM1100 - 3 Day Old, keeps disconnection with high upstream power, using Spectrum
Just got my modem 3 days ago and set it up. Had a Spectrum tech come out yesterday and took out extra splitters and checked all my signals. I don't think it made much a difference. My upstream pow...
FURRYe38
Jul 12, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.