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Forum Discussion
Larry2024
May 08, 2024Guide
CM1100 need to reset modem constantly with COX
Hi all, used to be every few days but now I am having to reset the modem multiple times a day and it is driving me nuts. Here is the connection after a factory reset. Many thanks! Startup P...
- Jun 06, 2024
Looks good. Some channels are a bit far in power between the channels however if it's working. Let it run.
FURRYe38
Jun 05, 2024Guru - Experienced User
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Larry2024
Jun 06, 2024Guide
Up for 19 hours and all the channels with above 7 dBmv started to accumulate correctables and un-correctables, with notice events only. I just added the 3db attenuator and will let it run for a day to see if it is any better. If not I will put the 6db on. This is the connection status with the 3db. Thanks!
- FURRYe38Jun 06, 2024Guru - Experienced User
Looks good. Some channels are a bit far in power between the channels however if it's working. Let it run.
- Jeffrey123Jun 24, 2024Aspirant
Just wanted to see if your connection is still good. I too am in Phoenix area and have been the same problem as you. I have cox coming out next week, so hopefully it can get resolve.
- Larry2024Jun 24, 2024Guide
Hey there, unfortunately it worked good for a few weeks with the new outside line and the 3db attenuator. Lately I am experiencing T3 errors and dropped connections with correctable and uncorrectable codewords on all channels. What works for me now is a daily modem reboot just to keep the connection up for the day. I have also removed the attenuator.
I am just going to tough it out and switch to ATT Fiber as soon as it is rolled out to my neighborhood.
- Jeffrey123Jun 24, 2024Aspirant
I'm hoping that Cox can fix the problems for now. I will however be looking into AT&T once they finally roll out. They have just now started to run lines down my street. Also hopeful that they comparably priced.
- Larry2024Jun 24, 2024Guide
Not sure if you are aware of this but cox will charge you if the tech determines the issue is inside your house. I added the $10 a month Cox complete care prior to them coming out. I canceled it only after the tech said I need a new outside line.
I am paying close to $100 for Cox 1 gig service with a 1280GB data plan. I think ATT is about the same price but with unlimited data plan.