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TylUmp's avatar
TylUmp
Aspirant
Jul 01, 2023

CM1200 Dropping Multiple Times

I have contacted Optimum multiple times to update our firmware which they refuse to do.     I have attached screenshots of logs and settings.  Any help would be greatly appreciated.  Netgear told m...
TylUmp's avatar
TylUmp
Aspirant
Jul 05, 2023
Yes, we are still running V2 and Netgear confirmed it should be V3
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 05, 2023

    Might as NG to contact the ISP on your behalf and see if they can ask them to update the FW for your modem.