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Forum Discussion
CM1200 Modem frequently disconnecting Archer C5400X router from internet
CM1200 modem frequently disconnects from router. I can connect my computer to it though and still get connection. Router will say WAN connection error whenever it’s getting kicked off, at the same tim...
Is LAG enabled on the CM modem? If it is, disable it.
Connect a different wifi router to the CM modem to see if the problem follows.
No it’s not, and I don’t have money for that. I saw a post today that sounds similar to mine and their WAN port on the router was fried. So I think that’s the case with mine, we have a few power outages due to thunder storms.
What happens if you conenct the router to WAN port #4 and power off the modem for 30 seconds then back on? Leaving nothing connected to Port #1 2 or 3.
Do you have the option of returning to the place of purchace? If so, return and get another one. If you don't need LAG, you can get a CM1000 or CM1100 modem.