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Forum Discussion
Pokemaniac
Jul 12, 2019Aspirant
CM1200 slows down after 24-48 hours of uptime when using link aggregation
If I hook up my CM1200 to my router (an Asus RT-AX88U) in Link Aggregation mode, it seems to be consistenly slow down to only around 66-ish% of the full connection speed after somewhere between 24 an...
anthonypants
Nov 05, 2019Tutor
In case people are still looking for hard proof, I've taken the liberty of recording a video of my own experience in ownership of a CM1200. I'm using Comcast Xfinity in Portland, Oregon, my CM1200 is running firmware V1.02.02, and it's connected via 802.3ad (LACP) link aggregation to a Netgear SG-4860 running 2.4.4-RELEASE-p3. My current speed tier is 175/5, but I was paying for Gigabit internet shortly after moving into this apartment and was seeing the same symptoms everyone here's been reporting: after about 24 hours of uptime, bandwidth is throttled to around 20Mbps up/down. Prior to this weekend, I thought that reboots were the best way to get service back, but resetting one of the ports in the LAGG group on my pfSense appliance also works -- I'd like to thank everyone who suggested this.
As you can see in this video, my modem's been online for around 5 days, and though it isn't shown, my pfSense appliance has been online for about 9 days. After bouncing one of the interfaces in the LAGG group, Comcast's own speed test (which you should assume is exaggerating the speed of my connection) reports that my speed increases ten-fold. The last interface reset I'd made to a port in the LAGG group was a little under an hour prior, so to put this another way: it takes less than one hour for speed to degrade by 90%. I believe the bandwidth degradation is caused by utilization, but whether that's raw packet throughput or connections being made, I couldn't tell you without more information, and modems are unfortunately locked down.
anthonypants
Aug 05, 2020Tutor
I turned off
anthonypants wrote:In case people are still looking for hard proof, I've taken the liberty of recording a video of my own experience in ownership of a CM1200. I'm using Comcast Xfinity in Portland, Oregon, my CM1200 is running firmware V1.02.02, and it's connected via 802.3ad (LACP) link aggregation to a Netgate SG-4860 running 2.4.4-RELEASE-p3. My current speed tier is 175/5, but I was paying for Gigabit internet shortly after moving into this apartment and was seeing the same symptoms everyone here's been reporting: after about 24 hours of uptime, bandwidth is throttled to around 20Mbps up/down. Prior to this weekend, I thought that reboots were the best way to get service back, but resetting one of the ports in the LAGG group on my pfSense appliance also works -- I'd like to thank everyone who suggested this.
As you can see in this video, my modem's been online for around 5 days, and though it isn't shown, my pfSense appliance has been online for about 9 days. After bouncing one of the interfaces in the LAGG group, Comcast's own speed test (which you should assume is exaggerating the speed of my connection) reports that my speed increases ten-fold. The last interface reset I'd made to a port in the LAGG group was a little under an hour prior, so to put this another way: it takes less than one hour for speed to degrade by 90%. I believe the bandwidth degradation is caused by utilization, but whether that's raw packet throughput or connections being made, I couldn't tell you without more information, and modems are unfortunately locked down.
After having made this post last year, I spent some time troubleshooting and working on scripting a method of cycling the LACP member ports on my Netgate appliance, but in the end I gave up and turned off link aggregation on the modem. However, this morning, I've just received firmware version V2.02.05 (which isn't even listed on Netgear's own documentation), and because there's zero chance of finding out from Comcast or Netgear if this firmware resolves the LACP issue, I'll have to perform some testing and report back.
- FURRYe38Aug 05, 2020Guru - Experienced User
Let us know your results.
- DirtyPatriotAug 05, 2020GuideI'm at work but will report back with my findings as well. I made a stink about this on the xfinity forums and others have as well.
- FURRYe38Aug 05, 2020Guru - Experienced User
Yes, this seems to have been a on going problem. Hopefully it's fixed.
- donawaltAug 13, 2020Mentor - Experienced User
anthonypants or anyone else testing, is there any news about how the test firmware V2.02.05 has worked out, is the link aggregation slowdown gone?