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Forum Discussion
CM600 won't negotiate 800down/100up
Thank you!
I am experiencing the exact same issues as the OP. Xfinity, an 800 Mbps upgrade activation, and just seeing 400/24 Mbps. Ordered a CM1100.
After Xfinity installed the boot file...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
demonick wrote:
Thank you!
I am experiencing the exact same issues as the OP. Xfinity, an 800 Mbps upgrade activation, and just seeing 400/24 Mbps. Ordered a CM1100.
After Xfinity installed the boot file, d11_m_cm600_superfast_c01.cm, I can't log in to the modem with either my changed creds or the defaults. Could do a factory reset, but going to leave well enough alone until the CM1100 arrives.
I can't post the status and events, because after Xfinity installed its boot file I can't log in to the modem. Neither my creds nor the defaults work. Not sure what a factory default reboot does to the boot file, so I've decided to leave it alone until the CM1100 arrives.
Would not bother the boot config.
Good Luck.
As I last stated above, my CM600, no longer would accept my personal creds, nor would it accept the default creds.
I reset it to factory defaults using the recessed button. It still will not accept either my personal or the default creds. How do I get access?