Forum Discussion

Aspirant

Jul 08, 2020

Solved

Can't change DNS servers on Netgear C6300

i'm trying to change my DNS Sever to work with my raspberry pi 4 but i keep getting this error "internal fail! fail to make the requested change" why can't i simply change this?! C6300 Firmwar...

FURRYe38
Jul 13, 2020
Well all FW for Cable ISPs has a hand in wnat NG gives them so ISP may have there own modifications before pushing out to users modems.
One reason why I prefer modem only units then install a external wifi router. More control over what ISPs don't need to have. :smileywink:

FURRYe38

Guru - Experienced User

Jul 09, 2020

Disconnect the COAX cable from the modem. Factory reset the them and setup from scratch. Go in with a PC and web browser and see if you can change the DNS addresses. Sometimes DNS maybe controlled by the ISP and they put restrictions on this. Review the user manual about changing DNS addresses.

bradleyakapatty

Aspirant

Jul 11, 2020

i try to reset it like you said and no help on that when i went back and try to change the DNS sever i still get the same error "internal fail! fail to make the requested change"
so there so far it stil won't, cannot, nor let me change the DNS sever

antinode
Guru
Jul 11, 2020
>    On the bright side, you did include the error message in your first
> post.

> i already said i get error "internal fail! fail to make the requested
> change"

   And you're arguing with whom?

> IMG_20200706_192657%20(600x800).jpg

   Note that the picture which you attached (twice?) shows a different
error message, and only you know what you put in to cause it.