Can’t register my used modem from tag sale

[Kev413]

I bought this cable modem from from a tag sale, and I try to register it and can’t register because it’s registered to the previous owner, and she no longer has the information

[FURRYe38]

https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/Registration-and-Un-Registering-produ...

Otherwise you'll need to contact NG support for there help on this:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx

[plemans]

No idea what a tag sale is. 

But if its a modem only device, you don't need to register it to use it. 

You should be able to have your ISP activate it using the mac address. 

and you can access it using the browser. 

What modem did you buy?