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Cannot get my modem/router to connect to the internet
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Sounds like the modem is in a bad state. If a reset doesn't get you to the initial setup wizard screen, something has gone bad. I recommend contacting NG support to see what you can do. You'll probably need to replace the modem for something else.
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Re: Cannot get my modem/router to connect to the internet
Try a different browser, IE11, Firefox or Opera.
Besure to clear ALL browser caches before entering the setup wizard.
Do another reset and walk thru the setup wizard once more with a WIRED PC.
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Re: Cannot get my modem/router to connect to the internet
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Re: Cannot get my modem/router to connect to the internet
Be sure to disconnect the coax cable from the modem.
After the reset, the setup wizard should begin and not a log in page.
Be sure your browser only has 1 tab open.
"When I launched Firefox it opened to a page with a row of letters in boxes."
Can you screen capture this on the web page and attach it as a file to your next post? Select the Choose FIle box under the text editor box here in the forums.
Review the user manual and QIG for help and information regarding the setup:
http://www.downloads.netgear.com/files/GDC/C6300/C6300_UM_17Nov2015.pdf
http://www.downloads.netgear.com/files/GDC/C6300/C6300_QSG_EN.pdf
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Re: Cannot get my modem/router to connect to the internet
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Sounds like the modem is in a bad state. If a reset doesn't get you to the initial setup wizard screen, something has gone bad. I recommend contacting NG support to see what you can do. You'll probably need to replace the modem for something else.
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Re: Cannot get my modem/router to connect to the internet
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Re: Cannot get my modem/router to connect to the internet
I would go with a modem and router separate from each other.
NGs CM 1000 or 1100 would be a good start.
Router, well, there are many. I have used many as well. Streaming, I haven't had any issues with NG Orbi systems thought are more spendy.
D-Links DIR-882 is solid as well. I just recommneded this to a friend of mine. He enjoys streaming on it. Got it used from Amazon.
NGs R series routers would be good too.
IF you want AX then NGs Orbi AX or RAX series products from NG would need review.
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