NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SATNO1
Apr 07, 2020Aspirant
Cannot get my modem/router to connect to the internet
I did a factory reset due to my inability to remember my password. When I tried to change the password, after filling out the necessary information, the “next” button would not respond. Now my modem/r...
- Apr 08, 2020
Sounds like the modem is in a bad state. If a reset doesn't get you to the initial setup wizard screen, something has gone bad. I recommend contacting NG support to see what you can do. You'll probably need to replace the modem for something else.
FURRYe38
Apr 08, 2020Guru - Experienced User
Sounds like the modem is in a bad state. If a reset doesn't get you to the initial setup wizard screen, something has gone bad. I recommend contacting NG support to see what you can do. You'll probably need to replace the modem for something else.
SATNO1
Apr 08, 2020Aspirant
Any suggestions on a new Modem/router? I use it extensively for streaming so I need something fast.
- FURRYe38Apr 08, 2020Guru - Experienced User
I would go with a modem and router separate from each other.
NGs CM 1000 or 1100 would be a good start.
Router, well, there are many. I have used many as well. Streaming, I haven't had any issues with NG Orbi systems thought are more spendy.
D-Links DIR-882 is solid as well. I just recommneded this to a friend of mine. He enjoys streaming on it. Got it used from Amazon.
NGs R series routers would be good too.
IF you want AX then NGs Orbi AX or RAX series products from NG would need review.