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Forum Discussion
cuziamindian
May 31, 2023Aspirant
Cax 80 no upload speed on 5ghz. Xfinity gigabit
I recently got the cax80 for the Xfinity gigabit plan. It's almost perfect but on my mobile device I can't seem to upload any data, ie videos via FB messenger, Instagram, Whatsapp, etc. When I run a ...
cuziamindian
May 31, 2023Aspirant
Also for background, I returned a cax30 that was previously working flawlessly until a recent firmware that made my 5ghz unusable entirely. So I returned that and got the cax80 (it was also more compatible for my xfinity plan). This upload thing is the only problem I'm having with it.
cuziamindian
May 31, 2023Aspirant
I did set to manual and the channels you suggested, except for 161(not an option for me). Same results. If I try and send videos it will slowly buffer the upload until it halts. I switch over to 2.4 or mobile data and it will successfully upload. If I leave it on the 5ghz it will eventually fail/error.
- FURRYe38May 31, 2023Guru - Experienced User
What wireless devices do you have connected and using to upload? Brand and model please.
- cuziamindianMay 31, 2023AspirantConnected, multiple. Probably 20 devices or more. The one with issue, Samsung Galaxy s23 ultra mobile phone
- FURRYe38Jun 05, 2023Guru - Experienced User
Have you attempted to contact NG support and ask if a any beta FWs are available?
cuziamindian wrote:
Connected, multiple. Probably 20 devices or more. The one with issue, Samsung Galaxy s23 ultra mobile phone