NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cax80 keeps dropping internet connection
Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 mi...
I have a CAX80 replacment in hand and will set up later this evening using the Nighthawk app. As I recall with the first one, during setup with the app, it attempted to activate with Cox and hung there for roughly 15 - 20 minutes before I stopped it and ended up working with Cox tech support to activate. Is it recommended to activate the router with Cox prior to using the app or let the app perform this task and let it run through the process for however long it wants to take?
Please advise.
Thanks.
When i installed the modem/router. I had Infinity here. they just installed the service. They stayed until the Router was setup. My issue started about 3 months later with it dropping the wired ports, not WiFi. I could always connect to the WiFi and have internet. Rebooting router or waiting 3 to 5 min would restore the LAN connections .
Try the CAX80 with out the switch as well to see if the problem still happens.
