I've totally given up trying to get this router/modem to work properly and consistently with my environment. Perhaps if one has a very simple home network with a computer or two it may be fine, but if you have multiple computers, printers, light bulbs, switches, Amazon echo, Apple TV, etc. - This modem doesn't work properly.
Prior to acquiring the NETGEAR Nighthawk X4S I was using a Apple Time Capsule router with no issues other than some weak signals to my outdoor security cameras. I was excited about test driving the Nighthawk, because it's billed as being faster with stronger signals. The issue with the Nighthawk is that it constantly looses connectivity with smart devices regardless of signal strength. Printers will work one minute, and disappear the next. Networked speakers will drop off the network in the middle of playing music. Wemo switches will work today, but be gone off the network tomorrow. I never know when I can reach a networked device or not.
I have had to spend several hours over the last several days with technical support. They replaced the original router/modem with a new one, and the new one performed more poorly than the first. I called tech support again today, and this time they tried to sell me a support package for $169.00 - talk about tone deaf. I can't get their $400.00 router to work in my environment, even with a replacement, and the solution is to give them more money?
I'm hopeful someone in the community can help me resolve this.
