Cm1200 Connectivity issues with Optimum

Hello,

I have had connection issues for the last 4 days with Optimum. I have CM1200 and it was working fine for 7 months. Since Thursday the connection is either completely lost or there are long stalls. I then must power cycle the modem. It's fine for a while but then i get disconnected again. 

An optimum technician visited on Saturday. He checked the the cable and all the connectors leading to the modem and said everything's fine. He recommended that I switch to Altice. I said I first need to make sure that the issue is not on the ISP's end. 

I've called Optimum to have the firmware updated. They did (It's now V3.02.01). I also did a factory reset.

However, nothing seems to have changed. I called them again today. They said they rebooted the modem on their end. But again, the problem has not been resolved. Optimum is visiting again on Tuesday. 

I have uploaded the event log and the Upstream/donwstream info. I'd appreciate it if you could take a look. 

One last thing: Since I enabled the extended upstream transmit power, the connection is a little better.

Thank you for your help.