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Forum Discussion
Mongo-xbl
Aug 06, 2016Aspirant
Cm600 - firmware update
How do I update the firmware when an update is available? Talking to Comcast they are saying an upgrade to docsis 3.1 is coming at the end of the month.
- Dec 15, 2016
Artemas: Firmware updates for cable modems are pushed out by the ISPs. Your modem will update the firmware when it is released by Comcast/TimeWarnerCable/Spectrum etc., who will get it from Netgear and release it throught their network to the compatible cable modems.
There is no firmware download for the consumer to update the CM600 themselves. Best advice is to contact your ISP and ask them to contact Netgear regarding the firmware update.
Mongo-xbl
Aug 07, 2016Aspirant
Thank you Sparky78. I'm new to cable modems, this answers my question and I didn't know about the security patch.
Should I accept your answer as a solution or should I keep it open until we have an answer?
Should I accept your answer as a solution or should I keep it open until we have an answer?
- Sparky78Aug 07, 2016Guide
Mongo-xbl, your welcome. I'm glad to help resolve your initial question.
Please keep this topic open until we have direct response from Netgear about status of CM600 firmware update to fix the security vulnerability. I hope it will be coming soon! Let's see what Netgear can tell us :)
- Sparky78Aug 10, 2016Guide
Dear Netgear, please respond to this thread. Even basic information is appreciated to know you read this message and let people know what is happening. Thank you!
- DarrenMAug 10, 2016Sr. NETGEAR Moderator
Hello everyone
We do have a firmware to fix these issues but it is in the approval process by the ISP and we do not have a ETA when they will release the firmware.
DarrenM