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6gkids's avatar
6gkids
Aspirant
Oct 05, 2015
Solved

Computer cannot detect wireless cable gateway cg3000d

I have cox network with a Cg3000d wireless cable gateway, 2 in one. I have it wired and use it for wireless as well. My map shows my pc going to switch to modem to gateway to network.  REALLY?  I did...
Firmware
  • Babylon5's avatar
    Babylon5
    Oct 11, 2015

    That listing all looks perfectly normal to me, the PC is allocated an IP address by the router, in this case 192.168.0.5, note not 162.198.0.5 as per your post 3 which I assume was a typo?

     

    DHCP is not guaranteed to allocate the same IP address each time to the same computer / device, especially if you have factory reset the router as you said you did in post 3.

     

    So basically I see no issues with your router connection, and the only outstanding question is the network map. If you still have issues there could you please post a screen grab?

Babylon5's avatar
Babylon5
NETGEAR Employee Retired
Oct 05, 2015

The router has a built-in four port switch, that’s probably what the OS is interpreting it as switch plus modem/gateway. So is your issue only that the OS does not display as you would expect, is everything else working OK otherwise?

  • 6gkids's avatar
    6gkids
    Aspirant
    Oct 10, 2015

    No, I seem to be getting two separaate things going on. For some reason, I have one hook up for the default name and one for the new name I administered to the router.  So I have two networks, one wants to be home and one  wants to be public.  I did a factory restore yesterday, and oit doesn't seem to recognize my computer as a pc, as the Ipv4 address is 162.198.0.5, which is the same ip address it assigned my pc. pinging fails to this ip address.  my normal ip address on pc was 192.168.0.7. I'm pretty messed up

     

    • Babylon5's avatar
      Babylon5
      NETGEAR Employee Retired
      Oct 11, 2015

      At the computer can you go to a Command Prompt and type ‘ipconfig /all’ then please copy and paste the results into a reply here please?

      • 6gkids's avatar
        6gkids
        Aspirant
        Oct 11, 2015

        Microsoft Windows [Version 6.1.7601]
        Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

        C:\Windows\system32>ipconfig /all

        Windows IP Configuration

           Host Name . . . . . . . . . . . . : PC
           Primary Dns Suffix  . . . . . . . :
           Node Type . . . . . . . . . . . . : Hybrid
           IP Routing Enabled. . . . . . . . : No
           WINS Proxy Enabled. . . . . . . . : No

        Ethernet adapter Broadcom NetLink (TM) Gigabit Ethernet:

           Connection-specific DNS Suffix  . :
           Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
           Physical Address. . . . . . . . . : D0-67-E5-06-4A-D0
           DHCP Enabled. . . . . . . . . . . : Yes
           Autoconfiguration Enabled . . . . : Yes
           IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
           Subnet Mask . . . . . . . . . . . : 255.255.255.0
           Lease Obtained. . . . . . . . . . : Sunday, October 11, 2015 6:13:24 AM
           Lease Expires . . . . . . . . . . : Sunday, October 11, 2015 12:52:34 PM
           Default Gateway . . . . . . . . . : 192.168.0.1
           DHCP Server . . . . . . . . . . . : 192.168.0.1
           DNS Servers . . . . . . . . . . . : 68.105.28.11
                                               68.105.29.11
                                               68.105.28.12
           NetBIOS over Tcpip. . . . . . . . : Enabled

        Tunnel adapter isatap.{92542916-2D59-4FFD-99AF-2B1D48425C78}:

           Media State . . . . . . . . . . . : Media disconnected
           Connection-specific DNS Suffix  . :
           Description . . . . . . . . . . . : Microsoft ISATAP Adapter
           Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
           DHCP Enabled. . . . . . . . . . . : No
           Autoconfiguration Enabled . . . . : Yes

        C:\Windows\system32>