NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DannyS22's avatar
DannyS22
Guide
Feb 23, 2023
Solved

Costco CAX30 Router

I got an email stating that my CAX30 router might have a problem connecting to the internet. I checked and had my traffic meter already cleared. I'm guessing that with that, I'm good. I have not had ...
  • FURRYe38's avatar
    FURRYe38
    Feb 27, 2023

    Correct. 

plemans's avatar
plemans
Guru - Experienced User
Feb 27, 2023

did you try a factory reset? 
Or try downgrading the firmware on the router?

DannyS22's avatar
DannyS22
Guide
Feb 27, 2023

I did a router reset and now all my wifi networks show up as available. So I see how this works for now,

I REALLY APPRECIATE your help. Thank you

Danny

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 27, 2023

    Curious what ISP are you with and what FW is currently loaded on the CAX30? 

    DannyS22 wrote:

    I did a router reset and now all my wifi networks show up as available. So I see how this works for now,

    I REALLY APPRECIATE your help. Thank you

    Danny

     

    • DannyS22's avatar
      DannyS22
      Guide
      Feb 27, 2023

      I push the reset button on the back of the router. I assume it's a factory reset.

      ISP: Xfinity Cable Gigabit Service

      Hardware Version 1.01

      Firmware Version V2.1.3.10

      Cable Firmware Version V1.04.10

       

      Thanks for your help.

      Danny

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 27, 2023

        Correct.