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Forum Discussion

DannyS22's avatar
DannyS22
Guide
Feb 23, 2023
Solved

Costco CAX30 Router

I got an email stating that my CAX30 router might have a problem connecting to the internet. I checked and had my traffic meter already cleared. I'm guessing that with that, I'm good. I have not had ...
  • FURRYe38's avatar
    FURRYe38
    Feb 27, 2023

    Correct. 

DannyS22's avatar
DannyS22
Guide
Feb 27, 2023

I did a router reset and now all my wifi networks show up as available. So I see how this works for now,

I REALLY APPRECIATE your help. Thank you

Danny

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 27, 2023

Curious what ISP are you with and what FW is currently loaded on the CAX30? 

DannyS22 wrote:

I did a router reset and now all my wifi networks show up as available. So I see how this works for now,

I REALLY APPRECIATE your help. Thank you

Danny

 

  • DannyS22's avatar
    DannyS22
    Guide
    Feb 27, 2023

    I push the reset button on the back of the router. I assume it's a factory reset.

    ISP: Xfinity Cable Gigabit Service

    Hardware Version 1.01

    Firmware Version V2.1.3.10

    Cable Firmware Version V1.04.10

     

    Thanks for your help.

    Danny

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 27, 2023

      Correct. 

      • DannyS22's avatar
        DannyS22
        Guide
        Mar 01, 2023

        Well.... Just when I thought I was out, they pulled me back in. I had the problem of not connecting to my 5G wifi again today. We had 2 power outages last night. Today I had to power off/power on the router in order to connect to the 5G network. No problems with the 2.4 wifi network. All of those devices were operating and I could connect my phone to it.

        Any connection due to the power outages?

        THANKS again for the help.

        Danny

    • MrPerson's avatar
      MrPerson
      Aspirant
      Mar 01, 2023

      Go to this page and download the firemware:

      https://kb.netgear.com/000065403/CAX30-Firmware-Version-1-4-11-2

       

      Once you do, use 192.168.1.1 to login to the router, go to Advanced->Administration->Router Updage

       

      upload the .bin file there, and update. Click okay when it tells you it's an older version.

      I had this exact issue, it looks like the V2.1.x firmware is having issues and doesn't appear to even be available anymore - it looks like Netgear pulled it do to the bugs. I think if you downgrade, the problems should be solved. I also have the exact same Costco CAX30 unit and my 5G kept going out, this seems to be working so far!

      • DannyS22's avatar
        DannyS22
        Guide
        Mar 02, 2023

        THANKS for the reply and help. Interesting that improved firmware sometimes isn't. 🙂

        I'll will do it and let you know the outcome.

        Thanks again

        Danny