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Forum Discussion
pchadrow
Aug 11, 2021Aspirant
Failing to connect to router or connect multiple devices at once
My ISP is CAS cable. I've been running firmware V3.02.01. For some time there's been some odd behavior with establishing multiple connections to the modem but overall has been working okay as I've ha...
- Aug 12, 2021
Be sure to swap out LAN cables. CAT6 is recommended.
Power OFF both modem and router for 30 seconds, then power ON the modem then router. Check status on the router. If it still fails, you'll need to conect the mfr of this router for help and support redarding there product.
pchadrow wrote:
Well that explains the multiple device problem I guess. I'm still unsure as to why I can't seem to get it to recognize a connection with the router. With only the router being connected, no LAN ports show any LED activity. The router gives an error that a network cable is unplugged. I've tried using all four of the lan ports on the modem hoping one of the ports may be faulty but none of them register a connection to the router. Any other wired connection to a laptop or desktop is fine, just the router. Is there anything else to try I'm not thinking of or is this more likely a port issue on the router?
pchadrow
Aug 11, 2021Aspirant
Well that explains the multiple device problem I guess. I'm still unsure as to why I can't seem to get it to recognize a connection with the router. With only the router being connected, no LAN ports show any LED activity. The router gives an error that a network cable is unplugged. I've tried using all four of the lan ports on the modem hoping one of the ports may be faulty but none of them register a connection to the router. Any other wired connection to a laptop or desktop is fine, just the router. Is there anything else to try I'm not thinking of or is this more likely a port issue on the router?
FURRYe38
Aug 12, 2021Guru - Experienced User
Be sure to swap out LAN cables. CAT6 is recommended.
Power OFF both modem and router for 30 seconds, then power ON the modem then router. Check status on the router. If it still fails, you'll need to conect the mfr of this router for help and support redarding there product.
pchadrow wrote:
Well that explains the multiple device problem I guess. I'm still unsure as to why I can't seem to get it to recognize a connection with the router. With only the router being connected, no LAN ports show any LED activity. The router gives an error that a network cable is unplugged. I've tried using all four of the lan ports on the modem hoping one of the ports may be faulty but none of them register a connection to the router. Any other wired connection to a laptop or desktop is fine, just the router. Is there anything else to try I'm not thinking of or is this more likely a port issue on the router?