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Forum Discussion
dh2022
May 12, 2023Follower
Firmware update on CAX30?
I have the same issue the 1.10 is much stable, and got auto-updated to 1.12 my wifi starting having the issue after 1 month.
I'd tried reset to the factory setting and reloading router config.
1 Reply
- FURRYe38Guru - Experienced User
Try a Factory reset and this time do not load the saved configuration from file.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?How is the advanced wifi configuration set under Advanced tab/Advanced/Wireless settings?
Do you have AX mode and Smart Connect enabled?
What wireless devices do you have connected?
dh2022 wrote:
I have the same issue the 1.10 is much stable, and got auto-updated to 1.12 my wifi starting having the issue after 1 month.
I'd tried reset to the factory setting and reloading router config.