Forum Discussion

Sr. NETGEAR Moderator

Mar 19, 2018

General info and Troubleshooting for Cable Modems

Where to find latest FW update info? https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router How Cable Modem FW upgrade? https:...

Troubleshooting

FURRYe38

Guru - Experienced User

Jan 16, 2024

Good KB on Multi-Gig ISP and Router support information for models that support MG features:

https://kb.netgear.com/000064991/What-options-do-I-have-when-setting-up-a-multi-gig-connection

FURRYe38

Guru - Experienced User

Mar 18, 2024

Here is a PDF file format guide to help users who want to setup WAN Link Aggreggation with the NETGEAR supporting Cable modems and supporting routers:

Enjoy.

WAN Link Aggregation Configuration for NETGEAR Modems and Routers.pdf968 KB

FURRYe38
Guru - Experienced User
May 26, 2024
Good KB on ISP Signal Power Levels information and guidelines for all NETGEAR gateways and modems:

https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router

Please check these power levels from with in the modems web page here:

https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router

If posting about gateway or modem problems, please include this information with the post for review.

Also include the Event Log information for review as well:

https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

Thank you.