I am not able to unblock keywords in block sites page

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sjones12 wrote:

I cant unblock site,  I follow instructions as described by the user manual,  and only get the following error: INTERNAL ERROR failed to make requested page change...   even update firmware to latest version.   any advice as to what ay be causing this issue...

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What "site" are you talking about? Something Netgear?

How is it "blocked"?

The CAX80 is a cable modem/router.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Gateways - NETGEAR Communities

You might like to search there for messages related to your issue.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.